About West Bay Locksmith Services
Your licensed, local locksmith — proudly serving Santa Rosa, CA and all of Sonoma County.
We started in 2012 with one van and a Lishi pick set. The first week we got three calls — two house lockouts on Bennett Valley Road and a broken key at the Coddingtown Mall Safeway. Word got around. Now we run three vans and cover 19 cities across Sonoma County, providing residential, automotive, and commercial locksmith services from Santa Rosa to Cloverdale.
Our team of experienced, licensed technicians is built on one rule: we quote before we start and show up when we say we will. That means upfront pricing, clear communication, and no surprises.
Whether you are locked out of your home, need a car key replaced, or want to upgrade your business security, Jordan has been picking locks since 2015, Marcus programs 40 car keys a month — and we get it done right.
Licensed
License #LCO8530
California BSIS Licensed
Location
4525 Montgomery Dr, Suite 15, Santa Rosa, CA 95409
Serving Santa Rosa, CA
Hours
Mon–Sun: 7:00 AM – 11:00 PM
Open every day
What We Stand For
Honesty & Transparency
We provide upfront quotes and never tack on hidden fees. You know the cost before we start.
Show Up Ready
Our technicians are licensed, background-checked, and arrive with the right tools for every job. No second trips.
Community Commitment
We live and work in Sonoma County. Our reputation is built on trust within the communities we serve.
Quality Workmanship
We use Schlage and Medeco hardware and proven techniques. Every job is done right the first time.
Meet the Team
Three licensed technicians, three vans, one standard: quote before we start, show up when we say we will.
Mike
Lead Technician — Santa Rosa
Experience: 14 years (since 2012)
Certifications: ALOA Certified, Autel IM608 Certified
Residential and automotive. Handles 80% of car key calls. Programs transponders for 45+ brands. Based at HQ on Montgomery Drive.
Has personally completed over 9,000 service calls across Sonoma County since 2012.
Jordan
Senior Technician — North County
Experience: 11 years (since 2015)
Certifications: ALOA Certified, Medeco Authorized
Commercial and high-security. Installs access control systems, master key hierarchies, and Medeco cylinders. Covers Healdsburg, Calistoga, Cloverdale, and Windsor.
Designed master key systems for 40+ Sonoma County businesses including wineries and medical offices.
Marcus
Technician — South County
Experience: 7 years (since 2019)
Certifications: BSIS Licensed, Smart Lock Specialist
Automotive and smart locks. Programs 40+ car keys per month. Installs August, Schlage Encode, Yale, and Kwikset Halo. Covers Petaluma, Rohnert Park, Cotati, and Sebastopol.
Cut and programmed keys for every car brand from Toyota to Lamborghini in his first two years.
Credentials and Coverage
California BSIS License #LCO8530
Verify at bsis.ca.gov — active and in good standing since 2012
$1,000,000 Liability Insurance
Full coverage for every residential, automotive, and commercial job
5.0 / 5 Google Rating — 150+ Reviews
We respond to every review within 24 hours — read them on our Google Business Profile
19 Cities Across Sonoma County
Santa Rosa (HQ), Petaluma, Healdsburg, Sebastopol, Windsor, Rohnert Park, Sonoma, and 12 more
Open 7 Days — 7 AM to 11 PM
Including all holidays. We do not close for weekends.
3 Licensed Technicians, 3 Vans
Staged along Highway 101 — we dispatch the closest tech and give you a real arrival time
Ready to Work With Us?
Contact us for any locksmith need in Santa Rosa, CA. We are here to help.
(707) 775-7069