Question 1

What areas do you serve?

Accepted Answer

We serve all of Sonoma County, including Santa Rosa (our home base), Calistoga, Cloverdale, Cotati, Forestville, Glen Ellen, Graton, Healdsburg, Kenwood, Occidental, Penngrove, Petaluma, Rohnert Park, Sebastopol, Sonoma, Windsor, Boyes Hot Springs, Eldridge, and Bodega Bay.

Question 2

What are your hours?

Accepted Answer

We are open Monday through Sunday, 7:00 AM to 11:00 PM, including holidays.

Question 3

Are you licensed?

Accepted Answer

Yes. We are licensed by the California Bureau of Security and Investigative Services (BSIS). License #LCO8530.

Question 4

Do you provide free estimates?

Accepted Answer

We provide upfront pricing before any work begins. Call us, describe your situation, and we will give you a clear quote.

Question 5

What payment methods do you accept?

Accepted Answer

We accept cash, all major credit cards, and debit cards.

Question 6

Do you offer emergency locksmith service?

Accepted Answer

Yes. We provide emergency lockout services for homes, cars, and businesses during our operating hours — 7 AM to 11 PM, seven days a week.

Question 7

Do you provide emergency locksmith service at night?

Accepted Answer

Yes. We are available 24 hours a day, 7 days a week, including holidays and weekends.

Question 8

Can you unlock my car without damaging it?

Accepted Answer

Yes. We use air wedges and long-reach tools made for automotive entry. No scratches, no bent frames, no triggered airbags. The car looks the same as before we touched it.

Question 9

What should I do if someone broke into my property?

Accepted Answer

First, call the police. Then call us — we can repair or replace damaged locks and reinforce your entry points the same day.

Question 10

Do I need to provide ID to get my lock opened?

Accepted Answer

Yes. For your safety, we verify that you are the property owner or authorized occupant before performing any lockout service.

Question 11

How much does an emergency locksmith cost in Santa Rosa?

Accepted Answer

Emergency lockout service starts at $75 for residential and $65 for car lockouts in Santa Rosa, CA. We quote the exact flat-rate price over the phone before dispatch — no hidden fees, no surprise charges. Call (707) 775-7069 for an immediate quote.

Question 12

Should I rekey or replace my locks when I move in?

Accepted Answer

We recommend rekeying as the first step — it is more affordable and just as effective. If your locks are old or damaged, replacement may be a better option.

Question 13

What lock brands do you work with?

Accepted Answer

We install and service all major brands including Schlage, Kwikset, Yale, Baldwin, Medeco, and Mul-T-Lock.

Question 14

Can you install smart locks on older doors?

Accepted Answer

Usually yes. We check the door thickness, backset, and bore hole size. If anything is off, we can drill a new hole or use an adapter plate. We have installed smart locks on 1950s doors in Fountaingrove that needed minor adjustments.

Question 15

How much does a residential lock change cost?

Accepted Answer

A standard lock change starts at $85 including hardware. Rekeying is more affordable at $25 per lock. We provide an exact quote before starting any work. Call (707) 775-7069.

Question 16

Can you make a car key without the original?

Accepted Answer

Yes. We can create a new key using your vehicle VIN and our professional key-cutting and programming equipment.

Question 17

Do you work on all car brands?

Accepted Answer

We service most domestic and import vehicles including Toyota, Honda, Ford, Chevrolet, BMW, Mercedes, Nissan, and many more.

Question 18

Is it cheaper to get a key from you than the dealer?

Accepted Answer

Yes. A Toyota Camry key costs us $150 to cut and program. The dealer quotes $350 to $400 for the same key, plus you have to tow the car there. We come to you.

Question 19

How long does car key replacement take?

Accepted Answer

Most car key replacements take 30 to 60 minutes on-site, depending on the vehicle make and whether transponder programming is required. We come to your location fully equipped. Call (707) 775-7069.

Question 20

How much does a car key replacement cost in Santa Rosa, CA?

Accepted Answer

Car key replacement starts at $120 for basic transponder keys and $150-$300 for smart keys and key fobs, depending on the vehicle brand and model. We quote the exact price over the phone. Most customers save $150-$300 compared to dealership pricing. Call (707) 775-7069.

Question 21

Can you set up a master key system for my business?

Accepted Answer

Yes. We design custom master key systems that allow different levels of access for employees, management, and maintenance staff.

Question 22

Do you install electronic access control?

Accepted Answer

We install keypad, card reader, and fob-based access control systems — from a single back door to a 50-door office building.

Question 23

Can you rekey all the locks in my office building?

Accepted Answer

Absolutely. A 10-door office takes half a day. A 60-unit apartment building takes 1 to 2 days. We bring everything and do it all on-site.

Question 24

How much does a commercial locksmith cost?

Accepted Answer

Commercial locksmith pricing varies by project scope. Lock changes start at $85, master key systems are quoted per building, and access control installations depend on the number of doors. Call (707) 775-7069 for a free estimate.

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