Warranty Policy

West Bay Locksmith Services stands behind the quality of our work and provides clear expectations regarding warranty coverage for all locksmith services performed in Sonoma County, California.

1.Warranty Coverage

Warranty coverage varies based on:

• Type of service performed
• Parts and hardware installed
• Manufacturer warranty terms
• Condition of existing equipment
• Usage and environmental factors

Specific warranty terms are documented on your service invoice at the time of completion.

2.Warranty Packages

When applicable, the following warranty options may be offered:

3.Invoice as Warranty Record

Your service invoice serves as your warranty documentation. To request warranty service, you must provide:

• Invoice number
• Service address
• Name on the account
• Phone number on file

Please retain your invoice for your records.

4.What May Be Covered

5.What Is Not Covered

6.Manufacturer Warranties

Hardware and parts installed by West Bay Locksmith Services may carry separate manufacturer warranties. Claims are handled per the manufacturer's own policies and may require:

• Model and serial numbers
• Product registration
• Proof of purchase
• Completion of troubleshooting steps

We will assist you in initiating manufacturer warranty claims when possible.

7.Independent Contractors and Partner Technicians

For services performed by authorized independent contractors or partner technicians, warranty terms depend on the specific service agreement and invoice terms provided at the time of service.

8.California Consumer Protections

Under California Business and Professions Code Section 7028.1, all warranty terms are disclosed in writing at the time of service.

9.How to Request Warranty Service

To initiate a warranty claim, contact us with your invoice details. An inspection may be required to evaluate the claim. We will schedule a follow-up visit at no charge if the issue falls within warranty coverage.

10.Policy Updates

West Bay Locksmith Services reserves the right to update this warranty policy at any time. Warranty claims are evaluated based on the terms in effect at the time of the original service, as documented on your invoice.